>MS has some of the best software testing processes in the software
>world, but the increasing complexity of their environment is making it
>harder and harder to get it 100% right.
Right. This isn't the B&D Apple environment, or the relatively
limited range of cell phones and tablets.
This is the open "PC clone" environment, where many, many
combinations of issues are possible and cannot all be tested. This is
the primary reason why the forced/cumulative update approach cannot
be used with Windows. People don't complain about having updates
shoved down their throats for iPhones and such because it works
there. It doesn't work here, and it can never work here. It's not
because MS are a bunch of screw-ups; it's because the task is far
more complex in this setting.
I think they're in serious danger of completely trashing the good
will and, for lack of a better term, "trust", that they've built up
among most of their non-techie customers if they don't reverse this soon.
Ken