Several of my clients have settled on Splashtop as an LMI replacement - https://www.splashtop.com/

--

rk

-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of Alan Bourke Sent: Tuesday, September 19, 2017 4:38 AM To: profoxtech@leafe.com Subject: Re: [NF] Customer asking for (preferably free) unattended remote access software so she can access her work machine from home

There's a definite gap in the market for a very simple screen-sharing product like this, with maybe cut & paste and printing functionality. TV and LogMeIn are far too expensive for the home user. And I don't get why, surely what they do is essentially a solved problem by now.

On 2017-09-19 07:35, Richard Kaye wrote:

Several of my clients have settled on Splashtop as an LMI replacement

• https://www.splashtop.com/

Used Splashtop last night to remotely support a client. Very nice and simple!

Richard, The file transfer facility has been radically improved in the latest release. It is now quick and stable.

Dave

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-----Original Message----- From: ProFox [mailto:profox-bounces@leafe.com] On Behalf Of Richard Kaye Sent: 27 October 2017 15:30 To: profox@leafe.com Subject: RE: [NF] Customer asking for (preferably free) unattended remote access software so she can access her work machine from home

It does the job but if you have file transfer needs that are even mildly complex it still pales in comparison to LMI.

--

rk

-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of mbsoftwaresolutions@mbsoftwaresolutions.com Sent: Friday, October 27, 2017 10:10 AM To: profoxtech@leafe.com Subject: RE: [NF] Customer asking for (preferably free) unattended remote access software so she can access her work machine from home

On 2017-09-19 07:35, Richard Kaye wrote:

Several of my clients have settled on Splashtop as an LMI replacement

• https://www.splashtop.com/

Used Splashtop last night to remotely support a client. Very nice and simple!

_______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/MWHPR10MB17747AC5E044111D7E0BAD0ED25A... ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.

On 2017-10-27 10:39, Richard Kaye wrote:

It's stable and has been for a while now but the UI still blows, Dave. 😊 No drag and drop between host and remote. No diffing or syncing or replication options. It's modal. It's not keyboard friendly at all. No hot keys. And LMI's compression algorithms are way faster. But as a remote access tool they've done a decent job.

I loved LogMeIn (LMI) but it's costs became too expensive for what I wanted to pay. With TeamViewer, it was a one-shot payment and I'm good to go from here out.

On 2017-10-27 10:30, Richard Kaye wrote:

It does the job but if you have file transfer needs that are even mildly complex it still pales in comparison to LMI.

Agreed...the version my team has doesn't do file transfer, so I had to use my website as an interim spot. Typically I use TeamViewer (which is GREAT!), but for this client, the MBSS support team uses Splashtop.

You can try TEAMVIEWER its free for casual use and it's easy to install, you can remote in from anywhere.

Roger Tremblay

Tremblay and Associates Rogtrem@gmail.com Office: 603.942.7569 Cell: 617.308.4793

-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of Paul H. Tarver Sent: Tuesday, September 19, 2017 8:25 AM To: profoxtech@leafe.com Subject: Re: [NF] Customer asking for (preferably free) unattended remote access software so she can access her work machine from home

Checkout Anydesk.com. I've used it occasionally for one-off attended connections and it works very well.

Casual personal use is free but their pay options include annual or one time fee options. For example the level that might work for your client costs $79 per year OR a one time fee of about $350. Those prices are at least affordable and you can start off on the free model then see how it goes from there.

Paul

Sent from my iPhone

On Sep 18, 2017, at 9:35 PM, mbsoftwaresolutions@mbsoftwaresolutions.com

wrote:

Customer is a small business and NOT tech savvy at all (so don't suggest

"UltraVNC configured oh so cool!"). I warned her you get what you pay for many times, but said I'd research it. I use TeamViewer and it's great for me but overkill for her. TV has a free license but the wording appears to be such that it's for accessing your personal home computer from work (not the other direction). LogMeIn (as we've noted here) kept jacking up prices, and they have no more free version. I've got a question into gotomypc.com to see if unattended access is an option for their product (although it's not free either). I have no problem telling a client that free isn't possible but I did say I'd check first. GotoMyPC's pricing isn't bad for the single user if she can use it in unattended access mode: https://get.gotomypc.com/plansandpricing

Other suggestions based on your experience?

Found this too, reviewing alternatives to LMI:

https://www.pcworld.com/article/2091801/5-alternatives-to-logmein-free-for-r emote-pc-access.html

tia! --Mike

[excessive quoting removed by server]

On Tue, 19 Sep 2017, at 01:24 PM, Paul H. Tarver wrote:

Checkout Anydesk.com. I've used it occasionally for one-off attended connections and it works very well.

I notice from 2014 mentions of a 30 min limit on free sessions, does that still apply do you know?

On Wed, Sep 20, 2017 at 4:57 AM, AndyHC andy@hawthorncottage.com wrote:

Shouldn't this be a decision for the employer's sysadmin?

As is nearly always the case in ProFox, we haven't enough data to go on, and have to project some guesses as to the situation.

So, "small business" might mean a single-person and/or single computer. The owner's work computer needs to be accessed remotely from the owner's home computer.

If so, the firewall is likely to be a flimsy thing built into the business's cable router

However it's done it will have to get through the corporate firewall.

Given that, an SSH tunnel is not that difficult to set up, it can even be done fro/m /the employer side to 'home' and reverse tunnel back in. (shhh!)

Certainly my preferred solution, In several small biz I work with (3-6 people), the data and my app end up on a Linux box in their office that provides them with Samba and Apache intranet and other useful functions, as well as proving a robust ssh server inside their network that can send log files and let me know when their external IP address changes. A small workgroup server is a fairly inexpensive capital outlay for most businesses.

On Tue, Sep 19, 2017 at 10:08 AM, Alan Bourke alanpbourke@fastmail.fm wrote:

RDP is safe enough through a VPN. Over the public internet to your office IP not through a VPN? Goooood-night.

If RDP is configured to use SSL for encrypted communication and limited to specific IP addresses, how is that less secure than a VPN?

So, I guess the real question is. Does she want to pay you to set up the free solution or the software company to supply a finished easy to install product? ... and if she pays you, is it worth it for the ongoing pain when things change, as we all know they will and she wants another "freebie".

Personally I'd go for the finished product and a 'finders' fee' on your part!!

Your decision Mike.

Dave

-----Original Message----- From: ProFox [mailto:profox-bounces@leafe.com] On Behalf Of Ted Roche Sent: 19 September 2017 14:41 To: profox@leafe.com Subject: Re: [NF] Customer asking for (preferably free) unattended remote access software so she can access her work machine from home

Remote Desktop gets a deservedly bad reputation, but it's possible to configure it to work on a non-standard port (to avoid the skript kiddies) with SSL-level encryption, and limited to a specific IP address. It would cost nothing, but I'd charge a client at least $300 to set it up. Details are on the internet.

On Mon, Sep 18, 2017 at 10:35 PM, mbsoftwaresolutions@mbsoftwaresolutions.com wrote:

Customer is a small business and NOT tech savvy at all (so don't suggest "UltraVNC configured oh so cool!"). I warned her you get what you pay for many times, but said I'd research it. I use TeamViewer and it's great for me but overkill for her. TV has a free license but the wording appears to be such that it's for accessing your personal home computer from work (not the other direction). LogMeIn (as we've noted here) kept jacking up prices, and they have no more free version. I've got a question into gotomypc.com to see if unattended access is an option for their product (although it's not free either). I have no problem telling a client that free isn't possible but I did say I'd check first. GotoMyPC's pricing isn't bad for the single user if she can use it in unattended access mode: https://get.gotomypc.com/plansandpricing

Other suggestions based on your experience?

Found this too, reviewing alternatives to LMI: https://www.pcworld.com/article/2091801/5-alternatives-to-logmein-free -for-remote-pc-access.html

tia! --Mike

[excessive quoting removed by server]