Pro. I never tried or really needed the Rescue product. I have installations in over 60 locations round the world and need permanent access to all my client locations for support and updates. I'm using LMI, RDP, Teamviewer, SplashDesktop and a few others but my preference is still LMI. For ad-hoc support on user systems or potential client demos, I've been using GoToMeeting for the last few years.
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rk
-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of mbsoftwaresolutions@mbsoftwaresolutions.com Sent: Friday, October 27, 2017 4:51 PM To: profoxtech@leafe.com Subject: [NF] LogMeIn -- Richard
What version are you using, Richard? LMI Pro, or LMI Rescue?
Oh yeah. And too many different VPN clients... Windows, Cisco, Sophos, SonicWall...
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rk
-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of Richard Kaye Sent: Friday, October 27, 2017 4:55 PM To: profoxtech@leafe.com Subject: RE: [NF] LogMeIn -- Richard
Pro. I never tried or really needed the Rescue product. I have installations in over 60 locations round the world and need permanent access to all my client locations for support and updates. I'm using LMI, RDP, Teamviewer, SplashDesktop and a few others but my preference is still LMI. For ad-hoc support on user systems or potential client demos, I've been using GoToMeeting for the last few years.
--
rk
-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of mbsoftwaresolutions@mbsoftwaresolutions.com Sent: Friday, October 27, 2017 4:51 PM To: profoxtech@leafe.com Subject: [NF] LogMeIn -- Richard
What version are you using, Richard? LMI Pro, or LMI Rescue?
On 2017-10-27 16:54, Richard Kaye wrote:
Pro. I never tried or really needed the Rescue product. I have installations in over 60 locations round the world and need permanent access to all my client locations for support and updates. I'm using LMI, RDP, Teamviewer, SplashDesktop and a few others but my preference is still LMI. For ad-hoc support on user systems or potential client demos, I've been using GoToMeeting for the last few years.
How do you support so many clients with just 2 LMI Pro subscriptions? 1 license is your main machine, and do you just keep re-assigning the 2nd license for the other (target) machine?
They own the licenses. LMI allows you to create as many secondary user accounts as you need so the client just adds us to their account.
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rk
-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of mbsoftwaresolutions@mbsoftwaresolutions.com Sent: Friday, October 27, 2017 10:17 PM To: profoxtech@leafe.com Subject: RE: [NF] LogMeIn -- Richard
On 2017-10-27 16:54, Richard Kaye wrote:
Pro. I never tried or really needed the Rescue product. I have installations in over 60 locations round the world and need permanent access to all my client locations for support and updates. I'm using LMI, RDP, Teamviewer, SplashDesktop and a few others but my preference is still LMI. For ad-hoc support on user systems or potential client demos, I've been using GoToMeeting for the last few years.
How do you support so many clients with just 2 LMI Pro subscriptions? 1 license is your main machine, and do you just keep re-assigning the 2nd license for the other (target) machine?
Mike -- I don't think this helps you but its in the same church (...just a different pew).
--Mike
On 2017-10-30 07:44, Richard Kaye wrote:
They own the licenses. LMI allows you to create as many secondary user accounts as you need so the client just adds us to their account.
--
rk
-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of mbsoftwaresolutions@mbsoftwaresolutions.com Sent: Friday, October 27, 2017 10:17 PM To: profoxtech@leafe.com Subject: RE: [NF] LogMeIn -- Richard
On 2017-10-27 16:54, Richard Kaye wrote:
Pro. I never tried or really needed the Rescue product. I have installations in over 60 locations round the world and need permanent access to all my client locations for support and updates. I'm using LMI, RDP, Teamviewer, SplashDesktop and a few others but my preference is still LMI. For ad-hoc support on user systems or potential client demos, I've been using GoToMeeting for the last few years.
How do you support so many clients with just 2 LMI Pro subscriptions? 1 license is your main machine, and do you just keep re-assigning the 2nd license for the other (target) machine?
[excessive quoting removed by server]
? You lost me, Mike.
When I log in to my main LMI profile, it shows me the computers installed under my license. But I can also switch to any of my secondary user profiles and access the machines where the client maintains the license. I have the access I need and they pay for the licenses.
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rk
-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of mbsoftwaresolutions@mbsoftwaresolutions.com Sent: Monday, November 06, 2017 4:21 PM To: profoxtech@leafe.com Subject: RE: [NF] LogMeIn -- Richard
Mike -- I don't think this helps you but its in the same church (...just a different pew).
--Mike
On 2017-10-30 07:44, Richard Kaye wrote:
They own the licenses. LMI allows you to create as many secondary user accounts as you need so the client just adds us to their account.
--
rk
-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of mbsoftwaresolutions@mbsoftwaresolutions.com Sent: Friday, October 27, 2017 10:17 PM To: profoxtech@leafe.com Subject: RE: [NF] LogMeIn -- Richard
On 2017-10-27 16:54, Richard Kaye wrote:
Pro. I never tried or really needed the Rescue product. I have installations in over 60 locations round the world and need permanent access to all my client locations for support and updates. I'm using LMI, RDP, Teamviewer, SplashDesktop and a few others but my preference is still LMI. For ad-hoc support on user systems or potential client demos, I've been using GoToMeeting for the last few years.
How do you support so many clients with just 2 LMI Pro subscriptions? 1 license is your main machine, and do you just keep re-assigning the 2nd license for the other (target) machine?
[excessive quoting removed by server]
I am now found. 😊
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rk
-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of mbsoftwaresolutions@mbsoftwaresolutions.com Sent: Monday, November 06, 2017 11:22 PM To: profoxtech@leafe.com Subject: RE: [NF] LogMeIn -- Richard
On 2017-11-06 16:44, Richard Kaye wrote:
? You lost me, Mike.
This was for Mike McCann who posted today on a related issue. I was pointing him to your response.
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