I'm pretty pleased with Splashtop ( Which I learned about on this list)

.. Steve in central Florida

On Tue, Dec 17, 2019, 10:38 AM Jürgen Wondzinski juergen@wondzinski.de wrote:

Hi Mike,

Same problems with TeamViewer at my side. Nozt only got it very expensive, the product grew to a moloch with lots of useless features (at least for me).

I'm now using www.AnyDesk.com, which is much less expensive, less cluttered and just works.

wOOdy

-----Ursprüngliche Nachricht----- Von: ProFox profox-bounces@leafe.com Im Auftrag von MB Software Solutions, LLC Gesendet: Dienstag, 17. Dezember 2019 15:52 An: ProFox Email List profox@leafe.com Betreff: [NF] TeamViewer alternatives

I bought a TeamViewer (TV) license a few years back and it's the purchased one-and-done lifetime license. TeamViewer's business model has changed and they've been pushing annual licenses now for over a year. I like my TV license and it works great for me; I don't see the need to upgrade to the latest. That said, I wondered if others are using another tool they enjoy and isn't expensive. Prior to TV, I used to use LogMeIn (LMI) but then their licensing prices went up too.

What's your current remote support tool of choice (other than UltraVNC etc. I wasn't a fan of VNC as YES, IT WORKED, but it wasn't as easy and user-friendly as TV or LMI. My clients on the other end of the support connection are NOT tech folks. I needed it to be super simple and that's what TV/LMI gave me.

tia, --Mike

[excessive quoting removed by server]

My IT support side colleague (for general computer/IT and network support) uses Splashtop and it is quite easy to use.  Our clients have it installed so that we can quickly access their computers. For my MBSS apps customers (and prospects), I don't know that they'd want to install Splashtop; as such, the TV "quick support" app works great for that.  Does Splashtop have such a quick, one-time use kind of approach too?

On 12/17/2019 11:17 AM, CCTbySteveGraves wrote:

I'm pretty pleased with Splashtop ( Which I learned about on this list)

.. Steve in central Florida

On Tue, Dec 17, 2019, 10:38 AM Jürgen Wondzinski juergen@wondzinski.de wrote:

...

Hi Mike,

Same problems with TeamViewer at my side. Nozt only got it very expensive, the product grew to a moloch with lots of useless features (at least for me).

I'm now using www.AnyDesk.com, which is much less expensive, less cluttered and just works.

wOOdy

-----Ursprüngliche Nachricht----- Von: ProFox profox-bounces@leafe.com Im Auftrag von MB Software Solutions, LLC Gesendet: Dienstag, 17. Dezember 2019 15:52 An: ProFox Email List profox@leafe.com Betreff: [NF] TeamViewer alternatives

I bought a TeamViewer (TV) license a few years back and it's the purchased one-and-done lifetime license. TeamViewer's business model has changed and they've been pushing annual licenses now for over a year. I like my TV license and it works great for me; I don't see the need to upgrade to the latest. That said, I wondered if others are using another tool they enjoy and isn't expensive. Prior to TV, I used to use LogMeIn (LMI) but then their licensing prices went up too.

What's your current remote support tool of choice (other than UltraVNC etc. I wasn't a fan of VNC as YES, IT WORKED, but it wasn't as easy and user-friendly as TV or LMI. My clients on the other end of the support connection are NOT tech folks. I needed it to be super simple and that's what TV/LMI gave me.

tia, --Mike

[excessive quoting removed by server]

Roger -- I think (no, I KNOW) the new TeamViewer mgmt approach is to lock us out to try and get us to upgrade.  I tell you...sometimes it seems very shady.  Then the TV people send you the automated email saying something like "you were trying to access another session but your license only allows you to do 1 at a time" (or something like that)....which is CRAP, imo, because before they changed to the annual subscription model, I was able to open sessions to different clients simultaneously without issue.  Again...shady, imo.

As such, they're pissing me off to the point I'm considering dumping them...but alas, I haven't yet because, well, I already paid for this perpetual license!!!!!  :D

On 12/17/2019 11:18 AM, roger tremblay wrote:

I have used TV for some time now however lately it is locking me out from some clients.  I have also been searching for an alternative, I have found Cloud Berry and it seems to work without having the clients do dances to get it to run.  If anyone has a better solution please let me know.

thanks in advance.

On 12/17/2019 9:52 AM, MB Software Solutions, LLC wrote:

...

I bought a TeamViewer (TV) license a few years back and it's the purchased one-and-done lifetime license.  TeamViewer's business model has changed and they've been pushing annual licenses now for over a year.  I like my TV license and it works great for me; I don't see the need to upgrade to the latest.  That said, I wondered if others are using another tool they enjoy and isn't expensive.  Prior to TV, I used to use LogMeIn (LMI) but then their licensing prices went up too.

What's your current remote support tool of choice (other than UltraVNC etc.  I wasn't a fan of VNC as YES, IT WORKED, but it wasn't as easy and user-friendly as TV or LMI.  My clients on the other end of the support connection are NOT tech folks.  I needed it to be super simple and that's what TV/LMI gave me.

tia, --Mike

[excessive quoting removed by server]

I recall the name from a decade ago.  I think I used to use them at one point.  Can't recall why I dumped them (but it was a legitimate reason, if memory serves me right).

On 12/17/2019 11:28 AM, Carl Lindner wrote:

Mike,

I pay $120/year for join.me light. https://www.join.me/pricing - limited to 5 participants. Easy and works well.

Carl

-----Original Message----- From: ProFox [mailto:profox-bounces@leafe.com] On Behalf Of MB Software Solutions, LLC Sent: Tuesday, December 17, 2019 9:52 AM To: ProFox Email List Subject: [NF] TeamViewer alternatives

I bought a TeamViewer (TV) license a few years back and it's the purchased one-and-done lifetime license. TeamViewer's business model has changed and they've been pushing annual licenses now for over a year. I like my TV license and it works great for me; I don't see the need to upgrade to the latest. That said, I wondered if others are using another tool they enjoy and isn't expensive. Prior to TV, I used to use LogMeIn (LMI) but then their licensing prices went up too.

What's your current remote support tool of choice (other than UltraVNC etc. I wasn't a fan of VNC as YES, IT WORKED, but it wasn't as easy and user-friendly as TV or LMI. My clients on the other end of the support connection are NOT tech folks. I needed it to be super simple and that's what TV/LMI gave me.

tia, --Mike

[excessive quoting removed by server]

It is somehow tied to Log Me In. The pro version is much more robust at twice the price. I use the Lite for demo presentations and support.

-----Original Message----- From: ProFox [mailto:profox-bounces@leafe.com] On Behalf Of MB Software Solutions, LLC Sent: Tuesday, December 17, 2019 3:22 PM To: profox@leafe.com Subject: Re: [NF] TeamViewer alternatives

I recall the name from a decade ago. I think I used to use them at one point. Can't recall why I dumped them (but it was a legitimate reason, if memory serves me right).

On 12/17/2019 11:28 AM, Carl Lindner wrote:

Mike,

I pay $120/year for join.me light. https://www.join.me/pricing - limited to 5 participants. Easy and works well.

Carl

-----Original Message----- From: ProFox [mailto:profox-bounces@leafe.com] On Behalf Of MB Software Solutions, LLC Sent: Tuesday, December 17, 2019 9:52 AM To: ProFox Email List Subject: [NF] TeamViewer alternatives

I bought a TeamViewer (TV) license a few years back and it's the purchased one-and-done lifetime license. TeamViewer's business model has changed and they've been pushing annual licenses now for over a year. I like my TV license and it works great for me; I don't see the need to upgrade to the latest. That said, I wondered if others are using another tool they enjoy and isn't expensive. Prior to TV, I used to use LogMeIn (LMI) but then their licensing prices went up too.

What's your current remote support tool of choice (other than UltraVNC etc. I wasn't a fan of VNC as YES, IT WORKED, but it wasn't as easy and user-friendly as TV or LMI. My clients on the other end of the support connection are NOT tech folks. I needed it to be super simple and that's what TV/LMI gave me.

tia, --Mike

[excessive quoting removed by server]

I'm on the fringes of my (old and rusty) comfort zone here, but I think SSH tunnelling is faster than VNC, and tunnelled [p]rpc is amazingly fast for file transfer.

On 18-Dec-2019 2:38 AM, Richard Kaye wrote:

Owned by LogMeIn. Who announced today they have been purchased by a private equity group which is taking the company private

..... If free is the most important thing then VNC.

--

rk

<snip>

On 12/18/2019 5:33 AM, Alan Bourke wrote:

The thing about all the VNC and similar solutions is that they require firewall ports to be opened, and potentially router faff, and they also require a server component to be pre-installed on the user's systems somewhere.

Teamviewer and the like tend to work over ports 80 and 443 (HTTP\HTTPS) and the client part is usually easily downloadable and requires no end-user configuration. So they are a much better solution for ad-hoc support calls.

....which is exactly why I liked TV or LMI.

https://www.theregister.co.uk/2019/12/18/log_me_in_acquired/

Actually, the company buying LassPass, Francisco Partners, is an investor in or owner of the following companies: Bomgar, Legal Zoom, Comodo, LogMeIn, SonicWall, WatchGuard and many more.

I think I'm going to wait and see what they do with LassPass before jumping. I almost jumped when LogMeIn bought the company and doubled the subscription, but the service was still good for the price. It's up to Francisco Partners next move right now.

Paul H. Tarver

-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of Ted Roche Sent: Thursday, December 19, 2019 8:41 AM To: profoxtech@leafe.com Subject: Re: [NF] TeamViewer alternatives

On Thu, Dec 19, 2019 at 5:33 AM AndyHC andy@hawthorncottage.com wrote:

https://www.theregister.co.uk/2019/12/18/log_me_in_acquired/

Headline: Log us out: Private equity snaffles Lastpass owner LogMeIn subhead: World+dog hunts for new password manager

Love their headline editor.

LastPass! Darn! Just when I have successfully integrated hundreds of passwords, secret account numbers, etc, and got it working on Ubuntu, Chromebook, Fedora, Windows and Android. 2-Factor Authentication and all.

Time to start shopping for a new one.

Hmmm....I thought that was what I said...

Actually, the company buying LassPass, Francisco Partners, is an investor

in

Paul H. Tarver

-----Original Message----- From: ProfoxTech [mailto:profoxtech-bounces@leafe.com] On Behalf Of Christof Wollenhaupt Sent: Thursday, December 19, 2019 9:04 AM To: profoxtech@leafe.com Subject: Re: [NF] TeamViewer alternatives

Actually, the company buying LassPass, Francisco Partners, is an investor

in

or owner of the following companies: Bomgar, Legal Zoom, Comodo, LogMeIn, SonicWall, WatchGuard and many more.

Francisco Partners is buying LogMeIn. LastPass already had been sold to LogMeIn four years ago.

On Thu, Dec 19, 2019 at 10:39 AM Eric Selje Eric@saltydogllc.com wrote:

I'm holding off until LastPass' new owners deem it worth moving, but we're eyeballing https://bitwarden.com/ as an alternative.

Added to the list. I'll check it out.

I'm a big fan of 1Password. Happy to pay the yearly tax for a well supported product that works well.

Being in the software world, I'm suspicious of any product that has a one-time license fee without any ongoing maintenance fees. I wouldn't work that way - I don't expect my vendors to work that way either.

Malcolm

On Thu, Dec 19, 2019 at 10:43 AM MB Software Solutions, LLC < mbsoftwaresolutions@mbsoftwaresolutions.com> wrote:

Why not just keep LastPass? I must be missing something (more than usual).

Risk management. No plans to switch, but knowing what the alternatives are out there is helpful. I don't plan on crashing, but I wear a seat belt every time I get in a car.

It might just be dBASE IV Orphan Syndrome, but I like to plan on fallbacks.

-- Ted Roche Ted Roche & Associates, LLC http://www.tedroche.com

--- StripMime Report -- processed MIME parts --- multipart/alternative text/plain (text body -- kept) text/html ---

.... and on the topic of VPNs - check this out - *https://tinyurl.com/sxca8fd

* On 18-Dec-2019 3:39 PM, AndyHC wrote:

I'm on the fringes of my (old and rusty) comfort zone here, but I think SSH tunnelling is faster than VNC, and tunnelled [p]rpc is amazingly fast for file transfer.

On 18-Dec-2019 2:38 AM, Richard Kaye wrote:

...

Owned by LogMeIn. Who announced today they have been purchased by a private equity group which is taking the company private

...

..... If free is the most important thing then VNC.

--

rk

<snip>

--- StripMime Report -- processed MIME parts --- multipart/alternative text/plain (text body -- kept) text/html ---

Well running your own server[s] removes any possible 'man in the actual middle' attacks <s>.

On 22-Dec-2019 3:37 AM, Ed Leafe wrote:

On Dec 21, 2019, at 10:48 AM, AndyHC andy@hawthorncottage.com wrote:

...

.... and on the topic of VPNs - check this out - *https://tinyurl.com/sxca8fd

I've been very happy with OpenVPN - no worries about unknown sources!

https://openvpn.net/

-- Ed Leafe

--- StripMime Report -- processed MIME parts --- multipart/signed text/plain (text body -- kept) application/pgp-signature

---

[excessive quoting removed by server]

It's adequate. LMI is still head and shoulders above the rest when it comes to file transfer.

--

rk

-----Original Message----- From: ProfoxTech profoxtech-bounces@leafe.com On Behalf Of MB Software Solutions, LLC Sent: Wednesday, December 18, 2019 10:11 AM To: profoxtech@leafe.com Subject: Re: [NF] TeamViewer alternatives

The File Transfer feature in TeamViewer is good.  If I'm going to pay annually, I might as well stick to TV.

On 12/17/2019 4:08 PM, Richard Kaye wrote:

Owned by LogMeIn. Who announced today they have been purchased by a private equity group which is taking the company private.

If file transfer is a critical component to your remote support needs, I still think LogMeIn is the superior product. I realize that the rather abrupt way LMI went from mostly free to a pay only model left a bad taste in a lot of people's mouths, you get what you pay for, imo. If free is the most important thing then VNC.

--

rk

-----Original Message----- From: ProfoxTech profoxtech-bounces@leafe.com On Behalf Of MB Software Solutions, LLC Sent: Tuesday, December 17, 2019 3:22 PM To: profoxtech@leafe.com Subject: Re: [NF] TeamViewer alternatives

I recall the name from a decade ago.  I think I used to use them at one point.  Can't recall why I dumped them (but it was a legitimate reason, if memory serves me right).

On 12/17/2019 11:28 AM, Carl Lindner wrote:

...

Mike,

I pay $120/year for join.me light. https://www.join.me/pricing - limited to 5 participants. Easy and works well.

Carl

-----Original Message----- From: ProFox [mailto:profox-bounces@leafe.com] On Behalf Of MB Software Solutions, LLC Sent: Tuesday, December 17, 2019 9:52 AM To: ProFox Email List Subject: [NF] TeamViewer alternatives

I bought a TeamViewer (TV) license a few years back and it's the purchased one-and-done lifetime license. TeamViewer's business model has changed and they've been pushing annual licenses now for over a year. I like my TV license and it works great for me; I don't see the need to upgrade to the latest. That said, I wondered if others are using another tool they enjoy and isn't expensive. Prior to TV, I used to use LogMeIn (LMI) but then their licensing prices went up too.

What's your current remote support tool of choice (other than UltraVNC etc. I wasn't a fan of VNC as YES, IT WORKED, but it wasn't as easy and user-friendly as TV or LMI. My clients on the other end of the support connection are NOT tech folks. I needed it to be super simple and that's what TV/LMI gave me.

tia, --Mike

[excessive quoting removed by server]

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It's not just speed, although I do think LMI's compression/diffing algorithms are way ahead of all the others. It's also the selection filtering and syncing capabilities. Most of the other solutions are no better than using File Explorer in an RDP environment and in some cases the early releases were so buggy with file transfer as to render them unusable for that purpose. The one flaw LMI still has is when transferring an existing file over a certain size, it fails to overwrite the target file and leaves it in a corrupted state. Of course, I want to replace that file anyway so I delete the file on the target and transfer it as if it were new.

I don't think it's how often I have a lot of files to transfer (size or quantity) but how much pain does it cause me when I do have to do that.

--

rk

-----Original Message----- From: ProfoxTech profoxtech-bounces@leafe.com On Behalf Of MB Software Solutions, LLC Sent: Thursday, December 19, 2019 10:51 AM To: profoxtech@leafe.com Subject: Re: [NF] TeamViewer alternatives

On 12/18/2019 10:50 AM, Richard Kaye wrote:

It's adequate. LMI is still head and shoulders above the rest when it comes to file transfer.

--

rk

Hi Richard,

You must be dealing with large files transferring quickly.  My interactions have dealt with files NOT of great size, and very low frequency so it was adequate.

How often are you transferring files??

On 12/18/2019 11:06 AM, Jürgen Wondzinski wrote:

My recommended AnyDesk is very similar to Teamviewer, with similar capabilities (like compressed delta datatransfer etc), but only 1/3 of pricing. They also have a free version.

wOOdy

Thanks, wOOdy!  Always appreciate your insights!