In my accounting system, clients can email their clients an invoice or copy of an invoice. It places the message and pdf into Outlook. Outlook then takes care of it, and you can all such emails in the Sent folder This has worked for years!
I now have a client who has shown me her Sent folder and I can see dozens of entries where it has sent the email, but no attachment.
Can anyone suggest how this can happen?
My accounting system also has a "sent" emails dbf and it shows these emails were placed in to Outlook and the fact there was an attachment (or not)
Some anti virus program could be removing the attachment.
On March 20, 2016 6:02:53 PM EDT, Sytze de Boer sytze.kiss@gmail.com wrote:
In my accounting system, clients can email their clients an invoice or copy of an invoice. It places the message and pdf into Outlook. Outlook then takes care of it, and you can all such emails in the Sent folder This has worked for years!
I now have a client who has shown me her Sent folder and I can see dozens of entries where it has sent the email, but no attachment.
Can anyone suggest how this can happen?
My accounting system also has a "sent" emails dbf and it shows these emails were placed in to Outlook and the fact there was an attachment (or not)
Hi Tracey (I always check your posts immediately)
.....but would it do so randomly?
On Mon, Mar 21, 2016 at 11:39 AM, Tracy Pearson Tracy@powerchurch.com wrote:
Some anti virus program could be removing the attachment.
On March 20, 2016 6:02:53 PM EDT, Sytze de Boer sytze.kiss@gmail.com wrote:
In my accounting system, clients can email their clients an invoice or copy of an invoice. It places the message and pdf into Outlook. Outlook then takes care of it, and you can all such emails in the Sent folder This has worked for years!
I now have a client who has shown me her Sent folder and I can see dozens of entries where it has sent the email, but no attachment.
Can anyone suggest how this can happen?
My accounting system also has a "sent" emails dbf and it shows these emails were placed in to Outlook and the fact there was an attachment (or not)
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.
[excessive quoting removed by server]
Is it some but not all on this specific client? I have had a customer send a group of emails with PDF attachments, none made it to the destination. I found the antivirus program logged it being removed from outgoing email. It was simple a report saved as a PDF, though an out of date PDF format.
On March 20, 2016 6:40:21 PM EDT, Sytze de Boer sytze.kiss@gmail.com wrote:
Hi Tracey (I always check your posts immediately)
.....but would it do so randomly?
On Mon, Mar 21, 2016 at 11:39 AM, Tracy Pearson Tracy@powerchurch.com wrote:
Some anti virus program could be removing the attachment.
On March 20, 2016 6:02:53 PM EDT, Sytze de Boer
wrote:
In my accounting system, clients can email their clients an invoice
or
copy of an invoice. It places the message and pdf into Outlook. Outlook then takes care of it, and you can all such emails in the
Sent
folder This has worked for years!
I now have a client who has shown me her Sent folder and I can see dozens of entries where it has sent the email, but no attachment.
Can anyone suggest how this can happen?
My accounting system also has a "sent" emails dbf and it shows these emails were placed in to Outlook and the fact there was an attachment (or
not)
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.
When I look at this client's Sent folder in Outlook, I can see (about) 20 emails were sent WITH attachments, followed by (approx) 10 that DIDN'T.
On Mon, Mar 21, 2016 at 11:57 AM, Tracy Pearson Tracy@powerchurch.com wrote:
Is it some but not all on this specific client? I have had a customer send a group of emails with PDF attachments, none made it to the destination. I found the antivirus program logged it being removed from outgoing email. It was simple a report saved as a PDF, though an out of date PDF format.
On March 20, 2016 6:40:21 PM EDT, Sytze de Boer sytze.kiss@gmail.com wrote:
Hi Tracey (I always check your posts immediately)
.....but would it do so randomly?
On Mon, Mar 21, 2016 at 11:39 AM, Tracy Pearson Tracy@powerchurch.com wrote:
Some anti virus program could be removing the attachment.
On March 20, 2016 6:02:53 PM EDT, Sytze de Boer
wrote:
In my accounting system, clients can email their clients an invoice
or
copy of an invoice. It places the message and pdf into Outlook. Outlook then takes care of it, and you can all such emails in the
Sent
folder This has worked for years!
I now have a client who has shown me her Sent folder and I can see dozens of entries where it has sent the email, but no attachment.
Can anyone suggest how this can happen?
My accounting system also has a "sent" emails dbf and it shows these emails were placed in to Outlook and the fact there was an attachment (or
not)
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.
[excessive quoting removed by server]
Reads just like the spam I get frequently of an invoice is attached and I should open it up.
The recipient's system is probably doing this. Sounds like you need a customer portal where they can log in and pick up the invoice and you sent a notice to them that it is now available there instead of attached.
Sucks that you have to change to overcome bad people taking advantage of the situation you were using for only good purposes.
On Sun, Mar 20, 2016 at 5:02 PM, Sytze de Boer sytze.kiss@gmail.com wrote:
In my accounting system, clients can email their clients an invoice or copy of an invoice. It places the message and pdf into Outlook. Outlook then takes care of it, and you can all such emails in the Sent folder This has worked for years!
I now have a client who has shown me her Sent folder and I can see dozens of entries where it has sent the email, but no attachment.
Can anyone suggest how this can happen?
My accounting system also has a "sent" emails dbf and it shows these emails were placed in to Outlook and the fact there was an attachment (or not)
-- Kind regards, Sytze de Boer
--- StripMime Report -- processed MIME parts --- multipart/alternative text/plain (text body -- kept) text/html
[excessive quoting removed by server]
-
Stephen Russell -
Sytze de Boer -
Tracy Pearson