Dear Kitsune:

("kitsune" is Japanese for fox.)

Earlier this year, my printer packed it in. I got a replacement. I may have made an error by committing HP. I bought an HP Envy 5540 printer.

Printing was going just fine until yesterday when I ran out of ink. I got some replacement cartridges; genuine HP cartridges I might add.

Printing still goes fine EXCEPT for every print job, I get a form popping up thanking me for purchasing the aforesaid genuine cartridges.

The form can be dismissed. I got to do that a few dozen times yesterday, and the novelty has palled.

Does anyone know how I can turn this form display off? Please!

Sincerely,

Gene Wirchenko