My IT support side colleague (for general computer/IT and network support) uses Splashtop and it is quite easy to use. Our clients have it installed so that we can quickly access their computers. For my MBSS apps customers (and prospects), I don't know that they'd want to install Splashtop; as such, the TV "quick support" app works great for that. Does Splashtop have such a quick, one-time use kind of approach too?
On 12/17/2019 11:17 AM, CCTbySteveGraves wrote:
I'm pretty pleased with Splashtop ( Which I learned about on this list)
.. Steve in central Florida
On Tue, Dec 17, 2019, 10:38 AM Jürgen Wondzinski juergen@wondzinski.de wrote:
Hi Mike,
Same problems with TeamViewer at my side. Nozt only got it very expensive, the product grew to a moloch with lots of useless features (at least for me).
I'm now using www.AnyDesk.com, which is much less expensive, less cluttered and just works.
wOOdy
-----Ursprüngliche Nachricht----- Von: ProFox profox-bounces@leafe.com Im Auftrag von MB Software Solutions, LLC Gesendet: Dienstag, 17. Dezember 2019 15:52 An: ProFox Email List profox@leafe.com Betreff: [NF] TeamViewer alternatives
I bought a TeamViewer (TV) license a few years back and it's the purchased one-and-done lifetime license. TeamViewer's business model has changed and they've been pushing annual licenses now for over a year. I like my TV license and it works great for me; I don't see the need to upgrade to the latest. That said, I wondered if others are using another tool they enjoy and isn't expensive. Prior to TV, I used to use LogMeIn (LMI) but then their licensing prices went up too.
What's your current remote support tool of choice (other than UltraVNC etc. I wasn't a fan of VNC as YES, IT WORKED, but it wasn't as easy and user-friendly as TV or LMI. My clients on the other end of the support connection are NOT tech folks. I needed it to be super simple and that's what TV/LMI gave me.
tia, --Mike
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