Mike, Everything in Splashtop has to be done through the main Splashtop Module (Splashtop Business) which holds a directory of "remote machines" and it is this that sets up the remote connection. So in answer to your question it is not possible to simple set up a one to one shortcut on the desktop to automatically connect.
Within the Splashtop Business module you hold a registry of all the remote machines (Icons and the PC's status Off/ONLINE) so choosing the remote PC is somply a case of selecting the remote machine and clicking the icon which will remote connect automatically. The remote PC can be set up to connect without any interaction at the other end and to either blank or leave the remote screen as available during the remote session so no need to have an operator at the remote end to authorise you.
I have about 30 remote PC's configured in my Business Splashtop program which I can remote into at any time but only to one machine at a time.
Note there are restrictions on the number of people who can use the Business Splashtop session at the same time. I only require one i.e myself but I have it installed on a multitude of PC's and phones/tablets. The cost to use Business Splashtop for me is £80 UK Pounds per year but increases for multiple technicians to use as I stated.
Hope this helps. Ask away if you require more info.
Dave
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-----Original Message----- From: ProFox [mailto:profox-bounces@leafe.com] On Behalf Of Mike Sent: 05 November 2017 19:07 To: ProFox Email List profox@leafe.com Subject: NF - Splashtop Remote software use
Does anyone have experience with Splashtop remote software and understand their offerings enough to comment? I currently use $$$$$LOGMEIN$$$$$$
After comments here about (and researching) Splashtop, I'm convinced it could be a viable solution for a LOT less $$$ than Logmein. But I have one specific scenario that I can't get an answer (from Splashtop) about.
I have about 50 end users that are in City A, and need to connect to computers in City B to run an application that still uses DBF files. I think it's a Clipper app, it uses NDX files, too.
With Logmein it's very easy to a) install Logmein on both 'ends' of the connection (computer in City A, computer in City B) b) place a shortcut on the desktop of the workstation in City A that links that workstation to a specific computer in City B c) the end user double-clicks shortcut, it connects after password entry, and they have their own private remote session.
How would that be done with Splashtop? Would it be best to set up individual accounts for each City A remote workstation?
I've looked through Splashtop's offerings and I don't really see that they address this scenario. I've talked to three different "pre sales techs" on their webchat and none of them grasped what the scenario was (offering silly solutions.)
And before anyone suggests other solutions (software) I have to have remote printing, which seems to be somewhat rare...
Thanks for all feedback! Mike Copeland
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