I just use the built in Windows 10 Quick Assist, but * It doesn't allow unattended connection, and * User must type in elevated credentials if necessary
So it might not be for everyone. We use Kace Endpoint Manager now so the 2nd point isn't so bad.
Eric
On Tue, Dec 17, 2019 at 2:21 PM MB Software Solutions, LLC < mbsoftwaresolutions@mbsoftwaresolutions.com> wrote:
I recall the name from a decade ago. I think I used to use them at one point. Can't recall why I dumped them (but it was a legitimate reason, if memory serves me right).
On 12/17/2019 11:28 AM, Carl Lindner wrote:
Mike,
I pay $120/year for join.me light. https://www.join.me/pricing -
limited to 5 participants. Easy and works well.
Carl
-----Original Message----- From: ProFox [mailto:profox-bounces@leafe.com] On Behalf Of MB Software
Solutions, LLC
Sent: Tuesday, December 17, 2019 9:52 AM To: ProFox Email List Subject: [NF] TeamViewer alternatives
I bought a TeamViewer (TV) license a few years back and it's the purchased one-and-done lifetime license. TeamViewer's business model has changed and they've been pushing annual licenses now for over a year. I like my TV license and it works great for me; I don't see the need to upgrade to the latest. That said, I wondered if others are using another tool they enjoy and isn't expensive. Prior to TV, I used to use LogMeIn (LMI) but then their licensing prices went up too.
What's your current remote support tool of choice (other than UltraVNC etc. I wasn't a fan of VNC as YES, IT WORKED, but it wasn't as easy and user-friendly as TV or LMI. My clients on the other end of the support connection are NOT tech folks. I needed it to be super simple and that's what TV/LMI gave me.
tia, --Mike
[excessive quoting removed by server]