The problem is out-sourcing and down-sizing, the lowest price won, which meant lower language skills and less smart. That help desk person might be following a stupid A.I. the stupid way as well. :)
"Global village" meant you need to deal with people whose mother tongue was not English, as well as different accents.
On Sat, Jan 8, 2022 at 9:28 AM MB Software Solutions, LLC mbsoftwaresolutions@mbsoftwaresolutions.com wrote:
My IT guy says he's been dealing with several not-very-good-at-all-speaking-English persons and it seems like each time he has to start over...their communication skills are abysmal.
Don't you love this global village?
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